FAQ

Frequently Asked Questions (FAQ)

Last updated: July 24, 2025

1. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery on most products across India.

2. How much is the shipping cost?

We offer free shipping on orders ₹199 and above. Orders below ₹199 may include a small shipping fee.

3. How long will my order take to arrive?

Orders are typically delivered within 5–9 business days, depending on your location. We ship via reliable partners like Delhivery, DTDC, Blue Dart, Ecom Express, FedEx, and Xpressbees.

4. Can I return a product if I don’t like it?

Yes, we have a 7-day return policy. Please make sure to record an unboxing video for return or refund eligibility.

5. Is the return shipping free?

No. Return shipping is paid by the customer — a flat ₹199 is deducted from your refund.

6. When will I get my refund?

Once approved, refunds are processed within 8–15 business days to your original payment method or bank account.

7. Do you offer exchanges?

We only offer exchanges for wrong or damaged items, and an unboxing video is required as proof.

8. Can I cancel my order after placing it?

Yes, you can cancel before your order is shipped by contacting us via email or phone.

9. How can I contact customer support?

You can reach us at:
📧 support@uniqgadgets.in
📞 +91 9553429329
🕙 Mon–Sat, 10 AM – 6 PM